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FAQ
Frequently asked questions
Shipping & Orders
How fast will I get my order?
Most orders ship within 1-2 business days and land on your doorstep in 5-8 days. Because waiting around isn't part of the plan.
Is shipping really free?
Yes — free shipping, every order, no minimum. That's not a promo, that's how we do business.
What if I don't love it?
You've got 30 days. Not happy? Full refund, no questions, no hassle. We're that confident you'll love what you ordered.
Can I track my order?
Absolutely. The second it ships, you get a tracking link straight to your inbox — watch it move all the way to your door.
Is checkout secure?
100%. We accept all major cards, PayPal, and other trusted payment options — encrypted and protected at every step.
Something arrived damaged — now what?
Email info@thetrovecart.com with your order number and a photo. We'll get a replacement or refund moving immediately — no back-and-forth.
Can I still change my order?
If it hasn't shipped yet, email us right away at info@thetrovecart.com — we'll do everything we can to make it happen.
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